Store Policies

ONE ORDER PER CUSTOMER
DO NOT PLACE MULTIPLE ORDERS
YOU CANNOT PICK UP FOR A FRIEND
YOU CAN ONLY PICK UP ONE ORDER
BRING YOUR OWN BAGS
NO SHOWS FORFEIT ORDERS WITHOUT REFUND, NO EXCEPTIONS

All refunds are subject to a restocking fee of 2.6% + $0.30.

By deselecting package protection provided by Route Insurance on shipped orders, 1-900-ICE-CREAM is not liable for lost, damaged, or stolen items.