Store Policies
All refunds are subject to a restocking fee of 2.6% + $0.30.
For pick-ups, no-shows forfeit orders without refund.
By deselecting package protection provided by Route Insurance, 1-900-ICE-CREAM is not liable for lost, damaged, or stolen items.
For pre-order pickups, customers may not pick up for another customer. Each customer may only pick up their order.