About Us
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about us:
FIRST: YOU, THE CUSTOMER
There is no 1-900-ICE-CREAM without you, our customer. Marrying the finest ice cream product we can make with an equally exceptional standard of customer experience is our number one goal.
We welcome the opportunity to learn and improve every day, whether it’s in production or at the counter in our shops. If we fall short of your expectations, please contact us. We stand behind every single scoop and customer interaction.
Should an issue arise, we will take care of you immediately, and then gather as a team to determine how we can do better. Just like our ice cream, our business is in a state of constant progression.
THE PRODUCT
-we are a small batch ice cream company in philadelphia, pa
-we make our own ice cream using local grass-fed dairy
-we have made over 595 different flavors of pints
-we make american style ice cream in italian gelato machines for low-overrun, super premium ice cream
-we sell scoops, pints, soft serve, and novelties at our scoop shops
-most of our inclusions are made in house and we make all of our own sauces like caramel brulee, hot fudge, and fruit swirls in a copper kettle
-we don’t use flavorings or extracts, other than mint and vanilla or in the rare case of making a nostalgic flavor like cotton candy, bubble gum, etc
-all of our fruit flavors are made with 100% pure fruit puree
-our techniques, recipes, and ingredient sourcing are a constant evolution and we work every day to find new and better ways of making ice cream